The new timeshare reception office is open and located in the old Health & Beauty suite. (signposted at the resort ) The reception hours are from 9- 6pm on Friday, Saturday and Sunday . If you are arriving after 6pm you will need to inform Resort Solutions on (01858) 431160 or by email at email@example.com who will provide you with checkin procedure/key code. Guests will find a large site map in the entrance of the Clubshare reception to help locate apartments.
Please note that smoking is prohibited in all Alto Clubshare Apartments. Any guest found to have been smoking in the apartment will be charged a cleaning fee of up to €250 on departure. Upon arrival you will be charged a refundable key deposit of €150, which includes safe hire. The resort can offer for hire, cots at €15, highchairs at €10 and fold away bed at €15. Extra cleaning €16. Electricity & telephone calls are metered and charged for on departure.